Terms of service
Effective Date: October 20, 2025.
Welcome to tenel.co, operated by Upper Wagyu, LLC (“TENEL”). By visiting or purchasing from our Site, you agree to the following Terms of Service.
1. General Conditions
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These Terms apply to all users of the Site.
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You must be at least 18 years old or the age of majority in your jurisdiction to purchase from TENEL.
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We reserve the right to refuse service or cancel orders at our discretion.
2. Products and Orders
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All product descriptions and prices are subject to change without notice.
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We make reasonable efforts to ensure product accuracy but cannot guarantee that your device’s display of colors or packaging is exact.
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We reserve the right to limit or cancel orders that appear to be placed by resellers or distributors.
3. Payments
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You agree to provide current, complete, and accurate purchase and account information.
4. Shipping and Delivery
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Orders are shipped from our fulfillment partners within the United States.
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Delivery times are estimates and may vary.
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Shipping and handling charges are displayed at checkout.
5. Returns and Refunds
Please refer to our Refund Policy (available in your site footer) for details on returns, exchanges, and refund eligibility.
6. Intellectual Property
All content on this Site—including trademarks, product names, logos, text, graphics, and images—is the property of Upper Wagyu, LLC and protected under U.S. and international copyright and trademark laws. You may not reproduce or exploit any content without written permission.
7. Limitation of Liability
TENEL products are not intended to diagnose, treat, cure, or prevent any disease.
To the maximum extent permitted by law, Upper Wagyu, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
8. Indemnification
You agree to indemnify and hold Upper Wagyu, LLC harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our Site.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
10. Contact Information
For questions about these Terms, please contact:
📧 hello@tenel.co
📍 Upper Wagyu, LLC — 131 Continental Dr, Suite 301, Newark, Delaware USA