Privacy policy
Effective Date: October 20, 2025.
Upper Wagyu, LLC (“TENEL”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit tenel.co (the “Site”) or purchase our products.
1. Information We Collect
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Personal Information: When you make a purchase or create an account, we collect your name, billing/shipping address, email, phone number, and payment details.
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Automatically Collected Data: We collect IP address, device type, browser information, and site-usage data through cookies and analytics tools.
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Marketing Data: If you sign up for our newsletter or promotions, we store your email preferences.
2. How We Use Your Information
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To process and deliver your orders
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To communicate order updates or marketing (if you opt in)
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To improve website performance and customer experience
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To comply with legal obligations (tax, accounting, fraud prevention)
3. Sharing Your Information
We share your data only with trusted service providers—such as Shopify (our e-commerce platform), payment processors, shipping partners, and analytics tools—solely to operate our business.
We never sell your personal information.
4. Cookies
TENEL uses cookies to remember your preferences, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some site functions may not work properly.
5. Data Retention
We keep your data only as long as necessary to fulfill your order or meet legal/accounting requirements. You may request deletion at any time by emailing hello@tenel.co
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data, and to opt out of marketing communications.
7. Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission over the Internet is completely secure.
8. Children’s Privacy
TENEL does not knowingly collect personal information from anyone under 16 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised date will appear at the top of the page.
10. Contact Us
Upper Wagyu, LLC
131 Continental Dr, Suite 301
Newark, Delaware, USA
📧 hello@tenel.co